Job Description
Locations: Kolkata
Experience: 1-2 Years
Role: Associate -Claim Processing (BPO 1/2)-Back Office Operations
Must-Have:
UK Defined Benefit (DB) pension schemes
Claim Processing
Knowledge of DB pensions claim processing.
Operations & SLA Discipline
Process & SOP Management
Key Responsibilities
Claim Processing
Process and validate member events for one or more of the processes below -
Retirement (including Ill Health)
Bereavement (including death processing for Active, Deferred, and Retired members) Death of beneficiaries, ex-spouses etc.
Transfers (including Transfer in and Transfer Out for both Club & Non-club and CETV)
Process and validate events for Pension on Divorce, Benefits Authorizations, Elections, Re-employment and other key pension processes
Internal Quality & Compliance
Adhere to QA frameworks (peer checks, RCA) and maintain full audit trails.
Comply with UK pensions administration standards and client governance requirem...
Experience: 1-2 Years
Role: Associate -Claim Processing (BPO 1/2)-Back Office Operations
Must-Have:
UK Defined Benefit (DB) pension schemes
Claim Processing
Knowledge of DB pensions claim processing.
Operations & SLA Discipline
Process & SOP Management
Key Responsibilities
Claim Processing
Process and validate member events for one or more of the processes below -
Retirement (including Ill Health)
Bereavement (including death processing for Active, Deferred, and Retired members) Death of beneficiaries, ex-spouses etc.
Transfers (including Transfer in and Transfer Out for both Club & Non-club and CETV)
Process and validate events for Pension on Divorce, Benefits Authorizations, Elections, Re-employment and other key pension processes
Internal Quality & Compliance
Adhere to QA frameworks (peer checks, RCA) and maintain full audit trails.
Comply with UK pensions administration standards and client governance requirem...
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