Job Description
Main Duties/Responsibilities:
+ Adjudicate international medical/dental and vision claims in accordance with policy terms and conditions to meet personal and team productivity and quality goals.
+ Monitor and highlight high cost claims and ensure relevant parties are aware.
+ Monitor turn around times to ensure your claims are settled within required time scales, highlighting to your Supervisor when this is not achievable.
+ Respond within the time commitment given to enquiries regarding plan design, eligibility, claims status and perform necessary action as required, with first call resolution where possible.
+ Interface effectively with internal and external customers to resolve customer issues.
+ Identify potential process improvements and make recommendations to team senior.
+ Actively support other team members and provide resource to enable all team goals to be achieved.
+ Work across European busin...
+ Adjudicate international medical/dental and vision claims in accordance with policy terms and conditions to meet personal and team productivity and quality goals.
+ Monitor and highlight high cost claims and ensure relevant parties are aware.
+ Monitor turn around times to ensure your claims are settled within required time scales, highlighting to your Supervisor when this is not achievable.
+ Respond within the time commitment given to enquiries regarding plan design, eligibility, claims status and perform necessary action as required, with first call resolution where possible.
+ Interface effectively with internal and external customers to resolve customer issues.
+ Identify potential process improvements and make recommendations to team senior.
+ Actively support other team members and provide resource to enable all team goals to be achieved.
+ Work across European busin...
Apply for this Position
Ready to join The Cigna Group? Click the button below to submit your application.
Submit Application