Job Description

Description
Troy, MI Candidates
Start Date and Interview Date is TBD
Training Schedule: 8:30am to 5pm Monday through Friday <- Training is fully on-site and training will go from___________
They will join the Rise Acadamy/Nesting period statring on _______________
They will be eligible for the hybrid schedule once they have been taking calls for a full 30 days which will be the month of January. They will be eligible for hybrid starting February if they are meeting expectations. Must achieve 95% quality and 85% adherence scores.
Hybrid schedule is based off of performance, adherence, attendance and quality expectations.
Shift after training and nesting will be assigned based on business needs of the assigned bank. Shifts offered for this class are 9:30am to 6pm and 10am to 6:30pm. Monday through Friday
$18 for English candidate. Looking for bilingual reps as well. $19.50 for the bilinguals <- Spanish only
The client is looking to add to their Call Center Loss...

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