Claims Examiner

Role Purpose

The primary purpose of this role is to produce a high-quality Claims work through prompt and professional contact with customers and brokers. Manage and assess high frequency, simple/ low value claims through effective investigation, reserving and adjustment of claims incurred by insureds across Asia Pacific countries supported.

Key Responsibilities

• Process claims document and index to appropriate claims files in the system.
• Responsible for FNOL (First Notice of Loss)/ new claim files creation and registration in the system including policy verification/ upload of policy documents and determination of appropriate coverage.
• Ensures loss reserves are set and maintained with timely updates of claims data into our systems, ensuring correctness of systems and file records.
• Review claim files and manage proper triage allocation: CBSP Director Head of Claims Claims Manager Claims Team Leader Claims Examiner · T...