Claims Handler

Role Purpose:

The primary purpose of this role is to produce a high-quality Claims work through prompt and professional
contact with customers and brokers. Manage and assess high frequency, simple/ low value claims through
effective investigation, reserving and adjustment of claims incurred by insureds across Asia Pacific countries
supported.

Key Responsibilities:

1. Process claims document and index to appropriate claims files in the system.
2. Responsible for FNOL (First Notice of Loss)/ new claim files creation and registration in the system including policy verification/ upload of policy documents and determination of appropriate coverage.
3. Ensures loss reserves are set and maintained with timely updates of claims data into our systems, ensuring correctness of systems and file records
4. Review claim files and manage proper triage allocation: CBSP Director Head of Claims Claims Manager Claims Team Leader Claims Examiner