Claims Senior Supervisor

The Claims Senior Supervisor oversees the day-to-day operations of the claims team based in both KL & India, work in collaboration with peers and other supervisors, ensuring timely and accurate processing of claims in accordance with company policies and regulatory requirements. This role provides leadership, guidance, and support to claims staff, monitors performance, and drives continuous improvement in service delivery and operational efficiency

**Key responsibilities**

+ Motivate individuals and teams collectively to achieve agreed work output targets covering productivity, turn-around-time, quality and client & customer satisfaction
+ Create an environment that encourages and delivers success – you must have the ability to inspire your team whilst developing your team members to the next level
+ Ensure appropriate performance management action, timely recruitment and effective succession planning is in place.
+ Contribute to change and innovation and be ...