Job Description

Overview

Key Duties (Including but not limited to):

  • Process member and intermediary requests on their administration platforms
  • Manage enquiries from members and intermediaries via all communication channels
  • Deliver excellent service levels to internal and external customers
  • Daily Management of the claims mailbox

    • Qualifications required:

  • FS Qualifications are desirable but not essential

    • Experience required:

  • Previous experience in an insurance administration role essential
  • Previous telephone experience essential

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