Class Experience Lead

Position Summary

The Class Experience Lead supports the member experience of all Life Time classes; studio, cycle, yoga and small group. They will have knowledge of all class experiences, partnering with the Concierge Manager to supporting members in finding the right class and mentoring class instructors/teachers to be the best. The Class Experience Lead will also oversee the spaces to make sure they have the right smell and look, creating the foundation for best experience.

Job Duties and Responsibilities

• Mentors, develops, and coaches team members to achieve the best experiences.
• Manage best spaces; clean, organized and smell right.
• Member connection; weekly connect with concierge manager, work front desk, walking the café and workout floor.
• Update Class content on club Facebook group. ​

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