Job Description

Better places, thriving communities.



At Mitie we bring out the best in places. Unlocking their potential so that everyone looks forward to using them and can do their best work in them. From offices and shopping centres to hospitals and airports, we create better places for the communities we serve to thrive. 


We're looking for a Service Support Manager who will deliver excellent service standards, while meeting SLA agreements and adhering to cleaning specifications and compliance procedures.


Contract: Permanent, Full-time job
Location: Sussex area


Role Responsibilities: 

  • Build strong relationships with contract clients and conduct audit inspections.

  • Monitor performance against SLAs and cleaning specifications.

  • Manage daily employee wages and ensure Health & Safety compliance.

  • Follow statutory Fire and Safety regulations to mitigate risks.

  • Ens...

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