Clerical Assistant

 Primary Purpose: The incumbent will provide clerical support within the Residence Services Office and act as the first point of contact with residents, prospective residents, parents and staff, providing high level customer service.

Nature of Work: Reporting to the Residence Office Assistant Manager, the Front Desk Assistant serves as the first point of contact for students, visitors, and conference guests, creating a welcoming and professional environment. This role is critical in delivering exceptional customer service and ensuring smooth day-to-day operations within the Residence Services Office.

The successful candidate will greet and assist all guests promptly, provide accurate information, and direct inquiries appropriately. Key responsibilities include managing front desk operations, answering phones and emails, coordinating visitor check-ins, processing payments and supporting administrative tasks for the Residence Services team. Maintaining confidentialit...