Clerical Officer

Temporary Clerical Officer - Until April 2026 Here at Osborne, we are seeking a Temporary Clerical Officerto join our public sector client based in Dublin City Centre. This position would suit an individual with good administration experience and with abackground in social care or mental health Salary:€17.04 per hour Key Responsibilities: Provide accurate information and assistance to customers Provide accurate information and assistance to persons regarding setting up portal accounts and completing the Identity verification process. Guide customers through the application process on the portal, ensuring they understand each step leading to a complete submitted application. Respond to inbound inquiries via phone and email, offering basic technical support and troubleshooting for issues related to the portal. Document all customer interactions in the CRM system, ensuring accurate and thorough records. Assist in reviewing and improving the usability of the portal and the website, providi...