Clerk

Description: Clerk



Clerk Job Purpose: Maintains database by entering new and updated customer and account information.



Clerk Job Duties:

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  Prepares source data for computer entry by compiling and sorting information; establishing entry priorities.


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  Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.


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  Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.


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  Maintains data entry requirements by following data program techniques and procedures.


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  Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.


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  Tests customer and account system changes and upgrades by inputting new data; reviewing output.


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  Secures information by completing data base backups.


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  Maintains operations by following policies and procedures; reporting needed changes.


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  Maintains customer confidence and protects operations by keeping information confidential.


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  Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications: Organization, Typing, Data Entry Skills, Attention to Detail, Confidentiality, Thoroughness, Decision Making, Independence, Analyzing Information , Results Driven, Energy Level

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