Client Account Manager

Our client are a very successful manufacturing company based in Basildon, Essex with other sites in England and overseas. They are recruiting for an experienced client Account Manager (office based). You will need to have full driving licence and your own car. As an Account Manager you will be part of the Commercial team. You, along with account management colleagues, will be responsible for the commercial management and day-to-day communication for several allocated customers. You will need to have account management experience in the manufacturing sector - this is an essential requirement.

Main responsibilities

* Take ownership for your allocated customers; being the voice of the customer within the business.

* Improve the customer service experience, create engaged customers and facilitate organic growth.

* Ensure that the customer’s scheduling requirements are met, providing them with timely and accurate updates. Take ownership of customer issues a...