Client Account Manager

Job Title: Client Account Manager (Remote)

Company: Zappy
Location: Remote - Mexico

Role Overview

We are hiring a Client Account Manager to support one of Zappy's U.S. clients. You will manage a large portfolio of active client accounts and act as the primary point of contact for ongoing communication, coordination, and relationship management.

This role is ideal for someone who thrives in a fast-paced, client-facing environment, can manage dozens of relationships at once, and takes full ownership of client experience and retention.

Our clients hire Account Managers on a recurring basis, making this a stable, long-term opportunity with room for growth.

Key Responsibilities

• Serve as the primary point of contact for 30–50+ active client accounts

• Manage day-to-day communication via email, phone, Slack, and messaging tools

• Build trust and maintain strong, professional client relat...