Job Description
Job Description
Connells Group have a great opportunity for a customer service professional to join their busy client accounts team in Moreton, Merseyside. Our Corporate Client Account Coordinators provide bespoke support services to all Lettings Branches, Landlords and Tenants. Their aim is to provide a service which surpasses all customer expectations.
You will be responsible for:
Handle queries coming into the department via phone and email from landlords/tenants/branches in a timely and professional manner
Maximise the collection of rental payment through communicating with the debtor via telephone, e-mail and SMS, negotiate payment arrangements, monitor aged debt and ensuring accurate records are maintained
Load/check property, landlord & tenant details onto client accounts computer system and ensure all charges for fees are correctly raised
Process renewals, termi...
Connells Group have a great opportunity for a customer service professional to join their busy client accounts team in Moreton, Merseyside. Our Corporate Client Account Coordinators provide bespoke support services to all Lettings Branches, Landlords and Tenants. Their aim is to provide a service which surpasses all customer expectations.
You will be responsible for:
Handle queries coming into the department via phone and email from landlords/tenants/branches in a timely and professional manner
Maximise the collection of rental payment through communicating with the debtor via telephone, e-mail and SMS, negotiate payment arrangements, monitor aged debt and ensuring accurate records are maintained
Load/check property, landlord & tenant details onto client accounts computer system and ensure all charges for fees are correctly raised
Process renewals, termi...
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