Client Administration, Associate (12 Month Contract)

Overview

Requisition ID:

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

As a Client Administrator you will have the opportunity to provide excellent service to clients by researching and resolving trade requests, and you will report directly to the Assistant Manager, Client Administration.

Responsibilities

• Maintain a high level of service to our clients by ensuring that we process the client’s needs accurately and efficiently
• Investigate and track system issues and develop workarounds/solutions
• Work with the team to provide proactive solutions to problems and potential issues
• Improve service levels by continually reviewing processes/procedures and identifying opportunities for enhancement
• Sort, scan, index incoming mail
• Work with Assistant Manager to ensure all team members...