Client Administration, Associate (12 Month Contract)

Is this role right for you?

• Maintain a high level of service to our clients by ensuring that we process the client’s needs accurately and efficiently
• Investigate and track system issues and develop workarounds/solutions
• Work with the team to provide proactive solutions to problems and potential issues
• Improve service levels by continually reviewing processes/procedures and identifying opportunities for enhancement
• Sort, scan, index incoming mail
• Work with Assistant Manager to ensure all team members are fully cross trained
• Work with Assistant Manager to define and enhance procedures
• Participate in special projects/assignments; perform other duties as required.
• Be responsible for the quality control of team tasks 

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

• Post secondary education
• Experience in cus...