Client Adoption Specialist

Your Role and Responsibilities as a Client Adoption Specialist

As a Client Adoption Specialist, you're responsible for engaging with IBM clients to accelerate their deployment of strategic offerings within their production environment, delivering deep technical expertise that leads to successful implementations. You will be assigned to work with strategic offerings that include IBM Concert, watsonx Code Assistant for Z, and watsonx Assistant for Z.

You will work directly with the end client, planning for and executing implementation plans. You will collaborate with the assigned IBM account teams as they are responsible for ensuring the right client sponsors and champions are actively involved and, upon successful implementation, validating key performance measurements have been met. You will interact with IBM development labs to provide product feedback and engage as needed for product support.

The core objectives and success factors for you and other team member...