Client Advisor #2241

MAIN RESPONSIBILITIES

Client Experience

Welcomes clients warmly and ensures a professional environment.

Engages clients to assist, respond to inquiries, and provide experienced recommendations based on individual preferences, styling and wardrobing.

Anticipates client needs and delivers proactive, personalized service to elevate the shopping experience.

Schedules house appointments and private sessions for Very Important Clients (VICs), and follows up on any services including shipping and alterations.

Apply consignment experience in daily operations.

Sales & Operational Excellence

Achieves individual store sales targets, including consignment and weekly goals.

Captures, conversion and retention of new clients.

Accurately operates the point-of-sale system to process payments, refunds, and returns in accordance with company policies.

Locates merchandise, places special orders, and ensures timely, accurate sales process...