Job Description

Overview

As a FENDI Ambassador you are expected to provide an extraordinary and luxurious experience to the clients, through the promotion of FENDI history, craftmanship, quality of materials and creativity.

Responsibilities

Sales Performance

  • Engage in upselling, cross selling and multiple selling for all product categories
  • Monitor individual sales and achieve performance target and KPI
  • Provide customer feedback on products, especially newly launched products

Client Management

  • Strengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM tools
  • Manage customer service quality, to meet customer expectations by offering professional and individual human touch with the customer

Store Operations

  • Be able to correctly operate the POS and Inventory Management system, in all areas relating to stock transfer, paym...

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