Client Advocate

About Us: What’s Up Wellness is transforming the health & wellness industry with our premium, easy-to consume gummy supplements. Ranked #2 by Inc42 as India’s fastest-growing D2C brand, we are committed to delivering holistic wellness experiences. Join us in our mission to make wellness fun and accessible We’re looking for a dynamic and detail-oriented Customer Support Executive to join our lean, high-energy team.

Roles & Responsibilities:

- Respond to customer queries in a timely and accurate way, via phone, email, chat.

- Monitor customer complaints on social media and reach out to provide assistance.

- Proficiency in using CRM software.

- Ability to multi-task and prioritize tasks effectively.

- Connecting with customers on calls as and when required.

Requirements:

- 1-2 years’ Experience as a Customer Support Specialis...