Client & Business Relationship Manager

The Client & Business Relationship Manager is responsible for managing and growing relationships with individual tenants, long-stay guests, and corporate clients , while also building and scaling revenue channels for HelloWorld.

This role combines account management, tenant experience, and business development , ensuring strong client satisfaction while driving repeat business, renewals, and corporate partnerships.

Core Objective

• Strengthen relationships with tenants and corporate clients
• Increase repeat bookings, renewals, and referrals
• Build sustainable B2B and B2C revenue channels
• Act as the single point of contact between clients and internal teams

Key Responsibilities

1. Tenant & Guest Relationship Management

• Act as primary point of contact for long-stay tenants and premium guests