Client & Business Relationship Manager

The Client & Business Relationship Manager is responsible for managing and growing relationships with individual tenants, long-stay guests, and corporate clients , while also building and scaling revenue channels for HelloWorld.
This role combines account management, tenant experience, and business development , ensuring strong client satisfaction while driving repeat business, renewals, and corporate partnerships.
Core Objective
Strengthen relationships with tenants and corporate clients
Increase repeat bookings, renewals, and referrals
Build sustainable B2B and B2C revenue channels
Act as the single point of contact between clients and internal teams
Key Responsibilities
1. Tenant & Guest Relationship Management
Act as primary point of contact for long-stay tenants and premium guests
Conduct move-in, mid-stay, and renewal conversations
Resolve concerns by coordinating with operations, housekeeping, and maintenance
Drive renewals, extens...