Client Care Coordinator

Job Description: Client Care Coordinator

Department: Operations / Client Services

Reports To: Director of Operations or Program Manager

Employment Type: Full-Time

Location: Office-based with community coordination (as needed)

Position Summary

The Client Care Coordinator (CCC) serves as the primary liaison between clients, families, caregivers, and internal teams to ensure high-quality, timely, and compliant delivery of non-medical home health and companion care services.
This role focuses on client onboarding, care coordination, service continuity, communication, and retention, while supporting compliance with Medicaid, waiver, and private-pay requirements.

The Cli...