CLIENT CARE COORDINATOR

The Client Care Coordinator provides additional support and guidance to clients enrolled in the HOPWA housing program. This position also provides support to the housing case managers as well as accounting staff to ensure accuracy of the payment requests. Also, this position offers landlord engagement and recruitment services to the program. Essential Functions Respond to referrals of new clients in timely manner, including completing the intake form and assessment of the client's needs and preferences. Keep client case files up to date and organized. Work with the Accounting Department to ensure the financial request application is complete. Maintain current client data and keep detailed case notes in HMIS . Diligently maintain detailed case notes, numbers of clients, and current/accurate data about the client. Communicate regularly and effectively with the client, service coordinators, service providers, and support personnel to ensure that clients meet housing application requiremen...