Client Care Ops Consultant (Program Manager/Change Management)

Overview

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Progress starts with you.

Job Description

We are looking for a Channel Strategy Consultant to join our Client Care Operations team. You will develop and implement channel strategies tailored to our business needs, build strong business relationships, and lead projects to boost operational efficiency and client satisfaction.

Responsibilities

• Process Optimization – Assess workflows, identify inefficiencies, and design innovative solutions to streamline operations.
• I...