Client Coordinator

For my client, an agency that offers exceptional surrogacy solutions for future parents and surrogate mothers, we are looking for a Client Coordinator in Mexico.

The Client Coordinator we are looking for must have values that support families who dream of having children, demonstrating empathy, commitment, and dedication in every interaction.

Objectives and Responsibilities:

You will be the main point of contact for our clients, providing empathetic support, clear communication, and personalized assistance to address their needs and concerns.

To be successful in this role, we expect you to have:

1. Previous experience in customer service or call-center operations.
2. Advanced or bilingual proficiency in English.
3. Excellent communication skills with a compassionate and empathetic approach.
4. Ability to handle emergency or high-pressure situations calmly and quickly.
5. Strong organizationa...