Client Delivery Coordinator

2X Pasig, National Capital Region, Philippines

Client Delivery Coordinator

The Client Delivery Coordinator plays a pivotal role in ensuring the seamless execution of client engagements within the Client Success function. Acting as the bridge between clients and the delivery team, this role focuses on managing day-to-day interactions with clients, aligning project objectives, and ensuring the delivery of high-quality outcomes. The Client Delivery Coordinator will oversee a portfolio of client accounts, work collaboratively with internal teams, and support the continuous improvement of the client delivery process to achieve satisfaction, retention, and growth.

Responsibilities

• Client Engagement Management
  • Serve as the primary point of contact for assigned clients, ensuring clear communication and alignment of objectives.
  • Facilitate regular check‑ins with clients to review progress, address concerns, and gather fee...