Job Description

Client Development Specialist

Position

Within the boutique the CRM Specialist is a support to the store activity on their customer relationship management. Assuring the healthiness of the Dior client database and maximising all opportunities offered by Christian Dior to get a return on investment on client actions. He will develop further new clients and prospects, build their loyalty side by side with the store teams, and will participate in offering the most luxurious experience to our VIPs to retain them.

Job responsibilities

  • Clients Data Base:
  • Correct data on each client: address, double entry merger, etc.

  • Update it with extra qualitative information by cross checking with store client book. Make sure that the books are always kept in a secure place in store

  • Contact Clients directly for feedback.
  • Train and c...

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