Client Engagement Assistant

About the Role

We're hiring a Client Engagement Assistant to support client communications and relationship-building activities. You'll help ensure clients receive timely information and a smooth, positive experience throughout their engagement journey.

What You'll Be Doing

• Assist in coordinating client meetings and follow-ups
• Support client communications via phone, email and messaging platforms
• Maintain accurate client records and interaction logs
• Prepare basic summaries and reports for client engagements
• Support the team with administrative and coordination tasks

What We're Looking For

• Local Polytechnic Diploma/Degree in Business, Communications or related field
• Strong interpersonal and communication skills
• Organised, detail-oriented and client-focused
• Comfortable using CRM systems, Excel and digital tools
• Prior customer service or client-facing experience i...