Client Engagement Manager

Qualifications

• 14 + years of relevant working experience in IT services companies for managing Clients and projects delivery.
• Exposure to technologies in Digital ERP CRM Data and Cloud
• Program Project escalation management experience and People management skills.
• Multicultural environment ability to collaborate with global peers including offshore teams.
• Excellent communication presentation skills in English
• Familiar with the sales process Proposal response proposal defense SoW Pricing contracting
• Operational aspects Revenue tracking margin Process improvements billing invoicing and receivables
• Hiring for the projects by collaborating coaching the Talent Acquisition team
• Lead the team to consistently meet SLA targets while upholding ambitious standards of professionalism.
• Ability to manage team in critical situations and drive holistic engagement.

Detailed Re...