Client Engagement Manager

Responsibilities

• Function as Escalation and Integration point for all IT activities and concerns for the business sector and/or segment and IT
• Drive Partnership and Relationship Management between IT Group and the Business
• Oversee the business sector and/or segment’s IT portfolio
• Provide IT Operations Oversight on incident and problem resolution for applications affecting the business
• Lead the Business Unit Engagement Team by fostering collaboration and teamwork with business units, key personnel, and stakeholders within and outside IT
• Develop relationships with strategic IT vendor partners that will be relevant to the business sector and/or segment, as well as IT Group

Requirements

• Bachelor's Degree in Business Administration, Information Technology, or a related field
• At least 15 years of experience as a portfolio manager in financial services, banking or...