Client Engagement Specialist

Responsibilities:

· Handling Inbound, Outbound calls related to the Company’s projects

· Follow up with the clients for Site visit & Revisit.

· Support in assigning the leads to Sales team.

· Following up the leads on daily basis.

· Follow approved workflows while responding to customer inquiries.

· Ensure high customer satisfaction.

Basic:

o Any Bachelor's/PG degree/ 3yrs Diploma/PUC is required

o A minimum of 0.6 months experience in Tele calling or Presales or Customer handling experience with excellent communication is required.

o In-depth knowledge of Customer handling

o Basic of MS-Office

Preferred:

o Outstanding communication and interpersonal skills.

o Expert in Customer handling