Job Description
Job Title: Customer Service Specialist
Overview:
A key role for those who love to communicate and solve issues effectively!
The ideal candidate will be responsible for transforming customers into loyal advocates through exceptional service delivery. Key responsibilities include:
- Proactively addressing customer inquiries via phone, email and chat platforms.
- Providing comprehensive answers about products, pricing and availability information in a clear concise manner.
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it may have additional responsabilities like Work with internal departments to meet customer's needs Data entry in various platforms
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