Client Executive - Canberra Australia - Federal Government

What success looks like in this role:

• Serves as a Client Executive for large, complex accounts.
• Develops long-term relationships with client senior executives and other key stakeholders.
• Develops strong understanding of client business strategies, objectives, priorities and challenges.
• Drives joint business planning processes with the client to identify value added solutions and services.
• Applies a consultative approach creating new / expanded large opportunities which may involve multiple service offerings.
• Works to identify and qualify new business opportunities, defining and presenting compelling business cases to the client.
• Retains accountability for client satisfaction, leading in satisfaction survey development, execution and evaluation.
• Collaborates with client, Sales, 3rd party suppliers and Commercial management to negotiate and win contract renewals.
• Ensures client issues are addressed and resolved and that f...