Client Experience Advisor

Are you passionate about delivering exceptional client service? Do you thrive in fast-paced environments and enjoy making a real impact? Expleo is looking for a Client Experience Advisor to join our dynamic team and be the voice of modern luxury for our clients.

Expleo is recruiting a Client Experience Advisor to support our customer. This role is based in Warwickshire and offered on a 12-month initial contract.

Key Responsibilities:

• Be the first point of contact for UK product owners, resolving queries with empathy and efficiency.

• Communicate across multiple channels: phone, chat, social media, and email.

• Build strong relationships with clients and retail teams.

• Handle complaints with professionalism and care.

• Champion data protection and maintain high data quality.

• Collaborate across departments to enhance the client experience.

• Make financially empowered decisions to support client...