Job Description
Working model: Remote (from any EU countries)
Agreement type: Consultancy Agreement
Working hours: 10am-7pm with 1 hour break (by Cyprus Time Zone)
Kindly note we only consider advanced/native German speaking candidates with FX industry background!
We are seeking an enthusiastic and service-minded Client Experience Agent to join our expanding global team.
In this role, you will be responsible for managing and enhancing the end-to-end client journey, ensuring every interaction is handled with professionalism, care, and efficiency.
You will act as a key point of contact for clients, guiding them through onboarding, addressing their needs, and maintaining strong, lasting relationships.
If you take pride in delivering high-quality service and enjoy building trust with clients in a fast-paced FX/FinTech environment, this role is an excellent fit for you.
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