Job Description

Are you ready to take on a key role in a fast-paced, dynamic industry? Join us as a Client Experience Agent with Global Reach Sourcing, which supports the largest, independent, luxury chauffeured transportation provider in its industry.
Key Responsibilities:
Accurately enter and manage trip-related data using our transportation reservation system
Input and verify information in internal databases and platforms
Maintain and update administrative records to ensure everything stays organized and up-to-date
Support the operations team with various back-office tasks
Collaborate with lead dispatchers at headquarters to ensure smooth operations
Perform data adjustments, including manual entries, when required for accuracy
Monitor and track chauffeurs' status to ensure timely and efficient service delivery
Qualifications:
Strong spoken and written English skills are required
Excellent communication and interpersonal skills
Strong phone etiquette and a custom...

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