Job Description

Description

:

Are you passionate about delivering exceptional customer service and resolving client inquiries in real-time? As a Client Experience Associate at Old Republic Title, you’ll be the key point of contact for our clients, ensuring their questions are answered swiftly and professionally. You'll manage client communications, track inquiries, and provide follow-up updates to ensure complete satisfaction. If you're someone who thrives in a fast-paced environment and enjoys being a proactive problem-solver, this role is for you!

Location: This position starts onsite at either our Pittsburgh, PA or Akron, OH location, then moves to a hybrid schedule after a probationary period.

Key Responsibilities:

  • Serve as the primary point of contact for client inquiries via email and phone.
  • Provide real-time updates, solutions, and status tracking to ensure timely resolution.
  • Manage shared email folders and distribu...

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