Job Description

Position Details

Client Experience Manager

Our Client Experience Manager plans, directs and manages the day-to-day operations of one or more branch locations with a primary focus on developing, expanding and retaining new and existing client relationships. Oversees client service standards, audit integrity, risk management, branch sales culture, staffing, budget projections and sales activities and processes. Actively supports and manages to all budgeted sales, referral and growth goals.

What You Will Be Doing

  • Exercises control over the operational and sales functions of all assigned branches. Responsible for the implementation of bank policies, procedures and objectives. Utilizes staffing to ensure appropriate staffing for all branches.
  • Drives the sales culture of all branch teams through daily motivation and coaching of staff to promote individual accountability and achievement of assigned individual...

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