Client Experience Specialist (Luxury Watch Boutique)

Location: Starhill Gallery, Bukit Bintang. Kuala Lumpur (Prestigious Luxury Retail District)

Employment: Full-time

Experience: Minimum 3 years in luxury retail or high-end client-facing roles

Step Into the World of Luxury High End Time-Piece

Be the first point of contact in an exclusive luxury watch boutique, where every interaction shapes the client’s perception of the brand. This is not a receptionist role, it is a prestige front-of-house position designed for professionals experienced in engaging high-net-worth individuals with confidence, discretion, and elegance.

Key Responsibilities

• Welcome and screen high-net-worth clients, ensuring a refined and exclusive boutique environment.
• Act as the first point of contact, delivering a seamless and personalised arrival experience.
• Coordinate closely with Client Consultants to ensure smooth handovers for appoin...