Job Description

A leading BPO firm in the Philippines is seeking a Technical Account Manager to serve as the primary technical liaison between clients and internal teams. Responsibilities include managing onboarding, deployment, and technical performance for contact center technology operations, translating client requirements into technical tasks, and monitoring service delivery. The ideal candidate should have a Bachelor's degree in a related field and 3–5 years of experience in IT support or account management, preferably in BPO or SaaS environments.
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