Job Description

* At least 5 to 7 years of experience enabling e2e HR technology expertise for clients and best practices guidance within contracted technology landscape.* Accountability for client technical design after go-live, involving supporting roles if needed: BAU Solution Architects, SPOCs etc. Leading discussions on Strada standard model, global solution design, potential changes and deviations.* Facilitating client-specific analysis and communication about Strada IP product upgrades. Coordination of optional features enablement. Acting as an advocate for increasing client´s usage % of the contracted HR technology.* Responsibility for IT cross-client initiatives requiring coordination on account level (e.g., upcoming Move to Cloud program).* Accountability for technological health of client service delivery. Second level of escalation for critical technical issues (after ITCSO). Go to green action plans.* Identifying and supporting opportunities leading to technical CRs.* Moderating client-sp...

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