Client Manager

We are seeking an experienced Client Manager to join our dynamic team at FAZILGROUP in Melaka. As a Client Manager, you will play a pivotal role in building and maintaining strong relationships with our valued clients, ensuring their satisfaction and driving business growth. This is a full-time position that will allow you to leverage your exceptional account management skills and industry expertise.

Responsibilities

• Serve as the primary point of contact for assigned clients, understanding their needs and requirements
• Develop and execute strategic account plans to drive client retention and expansion
• Collaborate with internal teams to deliver exceptional client experiences and resolve any issues
• Gather and analyse client feedback to identify areas for improvement and implement solutions
• Participate in client meetings, presentations, and negotiations to represent the company's interests
• Maintain detailed records of ...