Job Description
Client Onboarding Co-Ordinator
Location: 169 Newhall Street, Birmingham, B3 1SW (On-site)
Salary: £24,000 – £25,000 per year
Hours: Full-time, Monday–Friday, 9am-5pm
About the Role The Client Onboarding Coordinator plays a key role in supporting participants at the very start of their journey on the Restart Scheme. You will be responsible for organising initial engagement, ensuring all required processes are completed correctly, and helping participants access the right support as quickly as possible.
This position is central to making sure every participant receives a well-structured introduction to the programme, clear goals, and an achievable action plan. You will work closely with Progression Coaches, Skills Trainers, In-Work Support Coaches and Employer Engagement staff to coordinate services and maintain high-quality records in line with contractual requirements.
The role combines administration, coordination, compliance and people-facing support. You wi...
Location: 169 Newhall Street, Birmingham, B3 1SW (On-site)
Salary: £24,000 – £25,000 per year
Hours: Full-time, Monday–Friday, 9am-5pm
About the Role The Client Onboarding Coordinator plays a key role in supporting participants at the very start of their journey on the Restart Scheme. You will be responsible for organising initial engagement, ensuring all required processes are completed correctly, and helping participants access the right support as quickly as possible.
This position is central to making sure every participant receives a well-structured introduction to the programme, clear goals, and an achievable action plan. You will work closely with Progression Coaches, Skills Trainers, In-Work Support Coaches and Employer Engagement staff to coordinate services and maintain high-quality records in line with contractual requirements.
The role combines administration, coordination, compliance and people-facing support. You wi...
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