Client Onboarding Specialist

Shift: 9:00 AM-6:00 PM US Central Time, Monday to Friday.

Role Overview

The Client Implementation Specialist is a highly skilled professional in technology and training, responsible for integrating new users into our software. This specialist ensures that users understand and efficiently utilize our digital tools, providing an exceptional user experience and contributing to the overall success of our organization.

Key Responsibilities

• Design and implement customized software onboarding plans for new users.
• Collaborate closely with software development teams to fully understand product functionalities and features.
• Troubleshoot and resolve any issues or challenges users may encounter during onboarding.
• Contribute to the development of training materials and user documentation.
• Work with sales and marketing teams to ensure a smooth transition from sale to software implementation.
• Monitor and report on the ef...