Client Operations Manager

Client Operations Manager | São Paulo

Financial Services | Client Operations | Leadership | Compliance

We are seeking an experienced Client Operations Manager to oversee and continuously improve client-facing operational processes within a regulated financial services environment.

This role focuses on leading operational teams, ensuring service quality, managing risk and compliance requirements, and driving scalable, efficient client operations across the business. The successful candidate will work closely with senior stakeholders across operations, compliance, finance, and technology to support a high standard of client service and onboarding.

What you’ll be responsible for

• Leading and developing client operations teams, with a focus on performance, engagement, and capability building
• Overseeing core client lifecycle pro...