Job Description
Description
What Makes This Role Unique
This role blends administrative coordination, customer support, and internal operations. As a Client Operations Support Specialist, you’ll sit at the intersection of service delivery and internal execution—ensuring clients receive accurate information while internal teams stay aligned and informed.
Core Functions
+ Serve as a point of contact for client inquiries and service requests
+ Track requests, follow-ups, and resolutions across internal systems
+ Coordinate between departments to ensure timely responses
+ Prepare reports, summaries, and documentation for leadership
+ Assist with onboarding new clients and maintaining account records
+ Identify process inefficiencies and suggest workflow improvements
Requirements
+ 2–4 years of administrative, customer support, or operations experience
+ Strong written and verbal communication ski...
What Makes This Role Unique
This role blends administrative coordination, customer support, and internal operations. As a Client Operations Support Specialist, you’ll sit at the intersection of service delivery and internal execution—ensuring clients receive accurate information while internal teams stay aligned and informed.
Core Functions
+ Serve as a point of contact for client inquiries and service requests
+ Track requests, follow-ups, and resolutions across internal systems
+ Coordinate between departments to ensure timely responses
+ Prepare reports, summaries, and documentation for leadership
+ Assist with onboarding new clients and maintaining account records
+ Identify process inefficiencies and suggest workflow improvements
Requirements
+ 2–4 years of administrative, customer support, or operations experience
+ Strong written and verbal communication ski...
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