Client Partner - Insurance

Description:

Roles & Responsibilities The accountability for the Client Partner will include P&L growth, Customer Satisfaction, and Employee Satisfaction. All of sales, delivery, and operations teams for the account will roll up to the CP. •Define the long-term approach/ plan for the account and execute to the plan with quarterly and monthly KPIs. •Stakeholder Management - building and managing client relationships at the VP, and CXO level. •Accountable for quantified targets of Revenue growth, Order booking, Operating margin, Customer satisfaction, and Employee satisfaction •Work closely with customer-side decision makers for upselling and cross selling all service lines such as Data and Analytics, AI, Application Development and Maintenance Services, Digital, BPO, Enterprise Solutions (Pega, Salesforce, Oracle), Infrastructure & cloud. •Sales and demand generation/capture through rigor in regular review of Pipeline and performance against plan on weekly, monthly, quarte...