Job Description

Job Title: Director – Client Partner
Skills: Strong Communication Skills, Complex Deals, Account Management, Margin, CSAT, GCC
Experience: 12+ years
Location: Pune
Job Summary: Coforge is seeking to appoint a Client Partner who will be responsible for managing existing client/s (GCC space) and expand revenue through account mining, cross-sell/upsell, and multi-year deal shaping. The role requires end-to-end client ownership from C‑suite relationship management and solution positioning to commercial structuring and delivery governance. The ideal leader combines strong GCC market fluency with IT services breadth (applications, data/AI, cloud, integration, cybersecurity, managed services) and has a track record of driving double‑digit growth from installed base accounts.
Key Responsibilities:
- Grow revenue through account mining, cross-sell/upsell, and multi-year deal shaping
- Account Mining & Expansion: Identify and convert whitespace—new LOBs, geographies, and platforms
- Manage C-suite relationships and lead pursuits from qualification to closure
- Ensure delivery governance and client satisfaction through QBRs and proactive issue resolution
- Align solutions to BFS priorities: digital banking, payments, risk/compliance, data/AI, cloud
Skills & Experience
- 12+ years in IT services sales/account management; BFS focus with global customers based in India and Singapore
- Proven success with GCC BFS clients; strong executive presence
- Expertise in managed services, cloud, data/AI, and commercial constructs
- Bachelor’s degree from a reputed college (Engineering, Computer Science); MBA preferred

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